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FAQ

Frequently Asked Questions

We know you might have questions, and we’re here to help! Below are answers to some of the most common inquiries about our services.

General Questions

What areas do you serve?

We proudly serve Halifax and Dartmouth, Nova Scotia.

What cleaning products do you use?

We use high-quality, professional-grade cleaning products. If you prefer eco-friendly products, let us know, and we’ll accommodate your request.

Do I need to be home during the cleaning?

It’s entirely up to you! Many of our clients provide access instructions, so they don’t need to be home. Rest assured, our team is fully vetted and trustworthy.

How do I book a cleaning?

You can book online through our contact form, call us directly, or email us. We’ll guide you through the process and schedule a convenient time.

Service-Specific Questions

What is included in residential cleaning?

 Residential cleaning includes dusting, vacuuming, mopping, kitchen and bathroom sanitization, and more. We can customize services to fit your needs.

Can you clean specific appliances like my oven or refrigerator?

Absolutely! Our appliance deep-cleaning service is designed to handle stoves, refrigerators, and
other appliances. Just let us know what you need!

Do you offer yard cleaning during the winter months?

While our primary focus is on general yard tidiness, we also offer seasonal clean-ups. Contact us for specifics based on the time of year.

What’s included in move-in/move-out cleaning?

Move-in/move-out cleaning includes deep cleaning of all rooms, appliances, and fixtures to ensure the property is ready for its next occupants.

What’s included in move-in/move-out cleaning?

Move-in/move-out cleaning includes deep cleaning of all rooms, appliances, and fixtures to ensure the property is ready for its next occupants.

Payment and Pricing Questions

How do you determine the cost of a cleaning?

Our pricing is based on the size of the space, the type of cleaning needed, and any additional services you request. Contact us for a free, no-obligation quote!

What payment methods do you accept?

 We accept cash, credit/debit cards, and e-transfers for your convenience.

Are there any hidden fees?

No. Our quotes are transparent, and we will discuss any additional charges (if applicable) before starting the service.

Scheduling and Cancellation Questions

Can I reschedule or cancel my booking?

Yes! Please provide at least 24 hours’ notice for rescheduling or cancellations to avoid any
charges.

Do you offer same-day or emergency cleaning services?

Depending on availability, we can often accommodate same-day or urgent requests. Contact us  to check our schedule.

Still have questions?

I you can’t find answers to your questions in our FAQ section, you can always contact us. We will get back to you shortly.

Let’s Get Cleaning!

We’re here to make your life easier with professional cleaning services you can trust. Contact us today, and let’s get started!